5

This was a great experience. Everyone was so friendly, the waiting area and bathroom very clean, the view is so relaxing, and coffee provided (thank you!) It is comforting to know my car is in the care of a group of people with such integrity.

5

excellent timing to get an appointment excellent summary and review of action items great ride back to home when repair time became extended

5

Omar at Tomball Automotive & Tire Center recommended me to Pristal's yesterday. I was a little leery as it's hard to trust new automotive company's to give you good advice and not take advantage of you. But if Omar trusts them, than I did. And it was the best decision as they treated me like one of the family. They immediately test drove my car, put it up on the racks, did an overall inspection and report and then took a second test drive with me in the car. They wouldn't stop till we figured out what I was hearing. I thought it was the transmission, but the second mechanic said it sounded like the wheel bearings. Sure enough, he put it back on the rack and listened with a special stethoscope. Bingo! Bad bearings on the driver's side front wheel. I was so relieved it wasn't the transmission. I'm making an appt. next week to have it/them replaced. - So happy to find another honest resource for the care of my family's cars!

5

Pristal's has taken care of our auto mechanic needs for years. They are fast and honest!!! If you don't have a problem, they tell you. If you do have a problem you can trust that they will take care of it for a fair price. Over the years I tried different mechanics and felt I was being ripped off (which I probably was). Then I found Pristal's about 15 years ago, and I wouldn't trust my vehicles to anyone else. I recommended them to my extended family members, and they all say the same thing. If you need a mechanic, look no further!

5

Best auto repair I have used over the past 43 years.

5

Great service. They were able to get me in and out and complete what they said they were going to do in a very timely matter. I would recommend and use their services again.

5

Great customer service they truly do go above and beyond!

5

I happened to be driving down Telge and saw that Pristal's did State Inspections, so instead of going into town to a chain place, I decided to pull in. Everyone was super friendly and very professional. I waited about 15 min and I was good to go! I will definitely be back for future services! Thank you! I was glad I stopped at Pristal's!!

5

The best auto repair shop our company has used in the past 43 years

5

Brought my truck here with a squeaking issue. They diagnosed the problem at a fair price. Spoke to me about each part of the project including a cost before they would begin work. When they realized I had been quoted the wrong parts they refunded me the difference in cost. They really care about making things work the way their supposed and most importantly they shoot you straight!!! Give them a shot and you won’t be sorry!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Pristal's Automotive (281) 351-9990 For Assistance.